Professional Profile

Piyal Mukherjee, MBA, B Tech, MSP®, PMP®, CSM®

 Global, Cross-functional Program Leader |
Vast Customer-facing Experience in Stakeholder Mgmt, Planning, Execution |
Drive teams on Digital, Core IT, Agile Product Delivery @ Healthcare & other critical Business Domains

Image result for professionalWith a variety of silo-ed technology components, you need someone to get the bigger picture & ensure that these integrate and perform in unison as a holistic “Product” for your business (be it B2C / B2B / Internal context) that adds value, and in turn drives revenue.

I am a tech-savvy, customer-oriented and certified professional in Program Management, Agile delivery & Project Management disciplines.

Have performed:
✓ Cross-functional, decision-making Program Leadership role in one of the largest Product companies globally,
✓ Multi-tasking, accountable and empowered Senior Lead roles with 8 client organisations cutting across BA/QA, Agile Project Manager, Program Manager, Scrum Master, Product Owner responsibilities.

With a gamut of diverse IT experience (including ~5 years of onsite customer-facing roles in the UK), I can seamlessly manage / influence stakeholder expectations across all levels.

Most often regarded as the communication hub (across business & IT) for the programmes I lead, I am adept in decomposing complex problems into project scope, creating program roadmaps, validating against acceptance criteria, coordinating in complex ecosystems & leading teams to prioritise work & deliver medium-to-large scale programmes as per customer (B2C / B2B / Internal) requirements on time and at the lowest possible cost to the business.

Having demonstrated a strong track record of driving both Agile / Traditional delivery, I have:
✓ Worked across geographies driving medium-to-large scale programs having complex cross-functional scope
✓ Built and Managed small-to-medium sized teams (including cross-functional leads, engineers / SDETs / contractors from other vendors & client FTEs)

I have a passion to deliver software / hardware products that provide worthy benefits to customers.

Image result for skills icon Top Skills:

✓ Program Management
✓ Multi-modal Project Delivery Execution (e.g. Agile Scrum / Kanban / Traditional)
✓ Stakeholder Management (Cross-functional)
✓ Product Engineering
✓ Business Analysis
✓ E2E Product QA / Test Management (incl. orchestration of Verification, Customer Validation, UAT)
✓ International Client-Handling (Consultant)
✓ Automation / DevOps
✓ Distributed Team Management / Leadership
✓ KPI / Metrics-driven Delivery
✓ Presentations / Comms (incl. to CxO leaders)

Full Stack Digital / Core IT Exposure (incl. Emerging Technologies e.g. AI, BigData, Cloud Computing, Virtualization) across multiple domains:
✓ Healthcare
✓ Retail and Consumer Goods (E-commerce, Supply Chain)
✓ Travel and Hospitality
✓ Public Services


You can reach out to me on

Piyal Mukherjee
MBA, B Tech, MSP®, PMP®, CSM®

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