Professional Profile

With a variety of siloed Solution Offerings available in the market, you need someone to get the bigger picture & ensure that individual technology solutions integrate seamlessly & perform in unison as a Product for your business (be it B2C / B2B / Internal context).

Image result for professionalI am an IT Software / Application Product Manager (across business analysis, project management & quality assurance responsibilities)  with specialist knowledge & years of experience across the Full Stack of Retail Solutions (from Online Digital to Backend Supply Chain Management) who can seamlessly manage stakeholder expectations across all levels & is adept in creating product/solution roadmaps & delivering projects as per customer (internal / external) requirements on time & at the lowest possible cost to your business.

I have worked for 10+ years in independently empowered and accountable roles, mostly embedded within the client team, with multiple organisations globally (including Fashion Brands, Grocery Retailers, Departmental Stores & Office Supply Chain) & have deep expertise across:

  • Online Digital (E-Commerce, Mobile Apps, Handheld Multifunctional Devices, Payments)
  • Order Management (Omni-Channel fulfillment, Single View of Stock)
  • Merchandising (MDM, Ranging)
  • Supply Chain Management & Logistics (Warehouse Operation, Distribution & Logistics, 3rd Party Supplier Interfacing)

Some esteemed Client organisations I have worked with include:

Waitrose, Matalan, Arcadia Group, Staples, New Look,
Nike, TravelportSelfridges & Co.

on behalf of:

Cognizant, Tech Mahindra  

I have hands-on experience in key ERPs including Oracle RMS, ATG Commerce, IBM Sterling OMS, JDA RedPrairie WMS, Manhattan WMoS along with complex systems integration through middleware with legacy systems as well as emerging technologies.

Oracle, IBM, Manhattan Associates, JDA, Microsoft, Software AG

Having demonstrated a strong track record of driving both Agile (Scrum & Kanban) / Traditional delivery, I’ve worked across geographies leading E2E project engagements & managed teams (including engineers / SDETs from other vendors & client FTEs) and have a passion to deliver software products that provide worthy benefits to customers.

Image result for skills icon Top Skills:

  • Product Management
  • Agile Project Management
  • Stakeholder Management
  • Business Analysis
  • E2E Test Management (incl. UAT) / Product Assurance
  • Backlog Prioritization



You can reach out to me on

Piyal Mukherjee
MBA, Engineer, CSM®, PMP®


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